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SonicandTails58
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Posts: 6
Registered: 07-13


Every time I try to load Zandronum on my laptop, it loads correctly, but it immediately gives me a perpetual black screen. The Task Manager says it's not responding, and waiting for a response will only result in time wasted. I have tried running it in compatibility mode, but that does nothing. Why does this always happen?

It's probably because my computer is running Windows XP SP3, but I got Doom 64: Absolution working on a computer that runs XP SP1, so I don't know what else to try.

Old Post 04-14-14 07:51 #
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plums
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I'm running XP SP3 and I've had no trouble with Zandronum.

At what point exactly does it crash/freeze? Do you get the welcome screen that asks you to pick an IWAD and has some basic video settings? Have you tried different video options? What's your laptop's resolution?

Last edited by plums on 04-14-14 at 13:20

Old Post 04-14-14 08:07 #
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SonicandTails58
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plums said:
I'm running XP SP3 and I've had no trouble with Zandronum.

At what point exactly does it crash/freeze? Do you get the welcome screen that asks you to pick an IWAD and has some basic video settings? Have you tried different video options? What's your laptop's resolution?



In terms of other source ports, I can select an IWAD and it loads. But the difference with Zandronum and, say, Skulltag, for instance, is that Skulltag actually plays the game/WAD. It freezes where Skulltag would show me the title screen of the game and menu, and it's just an everlasting black screen with Zandronum. I tried running it in compatibility mode with some older versions, but no luck.

I'm not sure what my laptops resolution is, but the Device Manager says I have 2 Turion 64 X2 Mobile Technology processors. I also have troubles with anything DirectX or Direct3D related, or OpenGL related. From what I'm guessing, my laptop is just too old and too shitty to run Zandronum.

Old Post 04-14-14 23:39 #
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GreyGhost
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It's most likely the video chip and/or driver that's letting you down, what's the make and model of your laptop?

Old Post 04-15-14 02:48 #
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SonicandTails58
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GreyGhost said:
It's most likely the video chip and/or driver that's letting you down, what's the make and model of your laptop?


Dell Inspiron 1721 Model No. PP22X
Register code: 76477-OEM-0041135-30353

I can't say anything more, because I got this computer a while back, and when I did, it was a used laptop.

Old Post 04-15-14 23:35 #
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GreyGhost
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A service tag number would have helped since it appears Dell have multiple hardware configurations for the Inspiron 1721, I did at least find the manuals and how to check your video controller configuration.

1 - Click Start, and then click Help and Support.
2 - Under Pick a Task, click Use Tools to view your computer information and diagnose problems.
3 - Under My Computer Information, select Hardware.

That should tell us what we need to know, a bit of googling suggests it might be a Radeon Xpress 1270. Might also pay to check how much RAM is allocated to it.

Old Post 04-16-14 03:24 #
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SonicandTails58
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GreyGhost said:
A service tag number would have helped since it appears Dell have multiple hardware configurations for the Inspiron 1721, I did at least find the manuals and how to check your video controller configuration.

1 - Click Start, and then click Help and Support.
2 - Under Pick a Task, click Use Tools to view your computer information and diagnose problems.
3 - Under My Computer Information, select Hardware.

That should tell us what we need to know, a bit of googling suggests it might be a Radeon Xpress 1270. Might also pay to check how much RAM is allocated to it.



http://postimg.org/image/r2qdj5an1/

This was what my computer says, and from the looks of it, my computer has a better chance of surviving a Double Barreled Shotgun blast than running Zandronum..

Old Post 04-17-14 07:05 #
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GreyGhost
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SonicandTails58 said:
http://postimg.org/image/r2qdj5an1/
That doesn't help much, probably missing a few of Dell's OEM add-ons. Time for Plan B.

Run System Information (Start Menu/Programs/Accessories/System Tools/System Information) and see what it says in the Components/Display subcategory. That should identify the video controller and tell us how old its driver is, amongst other stuff.

Old Post 04-18-14 04:13 #
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SonicandTails58
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Posts: 6
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GreyGhost said:
That doesn't help much, probably missing a few of Dell's OEM add-ons. Time for Plan B.

Run System Information (Start Menu/Programs/Accessories/System Tools/System Information) and see what it says in the Components/Display subcategory. That should identify the video controller and tell us how old its driver is, amongst other stuff.



There is literally nothing in the Display subcategory.

The oldest thing in the video codec subcategory is from 4/13/2008, 9:42 PM, if that helps. :/

Old Post 04-18-14 05:38 #
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GreyGhost
Why don't I have a custom title by now?!


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Nothing!? I can only assume you're using the default VGA driver that's installed with Windows, so we're either back to grabbing the Service Tag and getting the details from Dell or using a third-party program to identify your hardware.

Old Post 04-18-14 06:15 #
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Bloodshedder
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I took a look at the manual

Video type: integrated ATI graphics with 64 MB local frame buffer
Video controller: ATI Radeon X1270 Graphics Controller
Video memory: Up to 256 MB of shared memory (64 MB local frame buffer with HyperMemory™)

Old Post 04-18-14 08:51 #
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