[name_withheld] Posted June 26, 2004 My computer doesn't want to start, I'm actually quite surprised it's working long enough for me to write this. Basically, when I turn it on and log onto my username nothing responds. I can't click on any of my desktop icons, or the startmenu, I can't right-click on anything, nothing works. If I press alt+control+delete I can't even click on anything in the Task Manager. The only way I've found to get the computer to work in a stable way is to log onto a username, press the power button on the computer to initiate the shut-down process then switch users while it's shutting down. I've also scanned for virus' and nothing was found. I feel like taking a baseball bat to this damn thing. 0 Share this post Link to post
Bashe Posted June 26, 2004 Wow... you may have to get a new computer. I don't think there's a way around that. 0 Share this post Link to post
[name_withheld] Posted June 26, 2004 Do you know what the problem may be? 0 Share this post Link to post
Zoost Posted June 26, 2004 http://www.answersthatwork.com/ and there is more on the internet!! 0 Share this post Link to post
fodders Posted June 26, 2004 Zoost said:http://www.answersthatwork.com/ and there is more on the internet!! In closing, we apologise for the inconvenience that this may cause some of you but we believe this is the right thing to do and that it will eventually result in an even better service than before. Good link :) 0 Share this post Link to post
fodders Posted June 26, 2004 There's a problem I dealt with for someone a while ago, it stops exe's working, you need a little prog called fix exe, i will find it...fixexeor try this 0 Share this post Link to post
fodders Posted June 26, 2004 The file association of exe's can be corrupted by a virus. It reassociates it. 0 Share this post Link to post
[name_withheld] Posted June 26, 2004 Okay, I just installed it, should it solve the problem? 0 Share this post Link to post
Remilia Scarlet Posted June 26, 2004 I'm guessing you're on XP from the way you describe "switching users"? I'm not totally sure, but doing a repair Windows XP installation might work. It doesn't overwrite settings, just recopies the core files back over. To do it, reboot with the XP disc in the drive and boot from it. Then, DO NOT press R to get to the recovery console, but rather tell it you want to do an XP installation. When it asks you where you want to put XP (like, which hard drive and partition), you can hit R for Repair Installation. Just read the screens, you'll find it. But, that may or may not work. Try it if you determin this isn't a virus. 0 Share this post Link to post
[name_withheld] Posted June 26, 2004 Yeah, I'm using XP, though I'm not sure where the XP disk is, I'll have to wait until my grandfather gets home on sunday to see if he knows where the disk is, then I'll try it. 0 Share this post Link to post
Piezo Posted June 26, 2004 It sounds like a system hang, usually caused by bad or imroperly installed hardware or bad drivers. You need to look back at what was the last few things you did to your computer. Did you install outdated CD burner software? Did you just install a new memory chip? You'll have to troubleshoot to the last thing you did before it started to act like this. 0 Share this post Link to post
Sephiroth Posted June 26, 2004 i would do a repair. failing that, reinstall. could be anything that is causeing the issue. make a boot/virus scan disk on another computer and try to do that first. have you tried safe mode? honestly sounds like a virus/spyware combo. had a similar problem with my dad's computer. i just ended up starting from scratch over spending hours fixing and checking crap that i wasnt getting paid for doing. remember never google search with the phrase "free porn" as happened with my dad. 0 Share this post Link to post
[name_withheld] Posted June 26, 2004 I haven't installed anything, it started acting like this at about 2 this morning. I just got home about ten minutes ago and it's acting the same. Usually when I can get the Task Manager to open something seems to be taking up the computers memory. CPU Usage will be 100%. Are there any really good virus scanners/deleters that are freeware? 0 Share this post Link to post
[name_withheld] Posted June 26, 2004 I was able to get a screen shot of my Task Manager. Is there anything there that shouldn't be?: http://www.geocities.com/dabloodbath/screenshot.txt 0 Share this post Link to post
Lüt Posted June 27, 2004 KingKill33 said:http://www.geocities.com/dabloodbath/screenshot.txt HOLY MOSES ON A MOTORSCOOTER aol uses 50MB of RAM these days? I thought they were bloated beyond hope back when 7.0 pushed the 20MB barrier. I wish version 3.0 still worked - everything you could possibly need from an online service, neatly packed into 2-3MB of RAM. Although, ever since I installed 3DSmax 6, no program has truly shocked me with it's RAM usage. 0 Share this post Link to post
fodders Posted June 27, 2004 You at least need to get rid of updmgr: Please follow the instructions below if you would like to remove KeenValue.updmgr manually. Please notice that you must follow the instructions very carefully and delete everything that is mentioned. In most cases the removal will fail if one single item is not deleted. If KeenValue.updmgr remains on your system after stepping through the removal instructions, please double-check by stepping through them again. Start the registry editor. This is done by clicking Start then Run. (The Run dialog will appear.) Type regedit and click OK. (The registry editor will open.) Browse to the key: 'HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Run' In the right pane, delete the value called 'updmgr', if it exists. Exit the registry editor. Restart your computer. Start Windows Explorer and delete: %ProgramsDir%\Common Files\updmgr\ Note: %ProgramsDir% is a variable (?). By default, this is C:\Program Files. 0 Share this post Link to post
Reisal Posted June 27, 2004 Maybe Adaware and Spybot: S&D should be suggested along with a firewall, antivirus and preventitive spyware measures. 0 Share this post Link to post
[name_withheld] Posted June 27, 2004 I already have Adaware, also, after I restarted my computer I was still having the problem, so I restarted it a couple more times, and when I could successfully get the Task Manager to open I started closing all these things that aren't usually in there and the computer seems to be working fine, so I'm going to try going after those things. 0 Share this post Link to post
[name_withheld] Posted June 27, 2004 How will I be sure what and what not to get rid of? 0 Share this post Link to post
fodders Posted June 27, 2004 Run hijackthis then go to computer cops, read instructions and post the log of hijackthis, they will tell you what to remove. 0 Share this post Link to post
[name_withheld] Posted June 27, 2004 To register on the forums so that I can post my log it gives me a Security Code to type in and it won't work. 0 Share this post Link to post
[name_withheld] Posted June 28, 2004 Just tried, still saying that the Security Code is wrong even though I typed it exactly. 0 Share this post Link to post
[name_withheld] Posted June 28, 2004 Well, I just used the System Recovery disks that came with my computer and did a repair installation, it seems to have worked. I'll give it a couple days though. In the meantime, are there any freeware firewalls or anything of that nature? 0 Share this post Link to post
fodders Posted June 28, 2004 xp pro sp2 firewall seems to be running fine, or get zone alarm 0 Share this post Link to post