igg Posted October 20, 2020 Until now I have never experienced a problem with updating Bethesda Launcher and Doom Eternal. Today a download of 10 GB started but afterwards it told me: "Doom Eternal failed to install cause you don't have the permission to install to the file directory selected" What I already tried: Restart Bethesda Launcher Reboot my PC Game options > Scan and Repair Uninstalled Bethesda Launcher and installed again What makes me curious: After "Scan and Repair" the date of my game files changed: There's a new video file in (I renamed the old ones) C:\Program Files (x86)\Bethesda.net Launcher\games\Doom Eternal\base\video\boot_sequence There are a bunch of new download folders in C:\Program Files (x86)\Bethesda.net Launcher\games\Doom Eternal\__downloads The newly updated files in my Doom Eternal folder indicate there's no general issue with accessing the game files. 0 Share this post Link to post
igg Posted October 20, 2020 In investaged a little bit further and discovered the following log entry: Quote 020-10-20T15:36:40Z{Warning} [Error Description] Delta Patch Error 2020-10-20T15:36:40Z{Warning} [Extended Error] (some number).2398 2020-10-20T15:36:40Z{Warning} [Additional Info] File delta header is invalid for file C:/program files (x86)/bethesda.net launcher/games/Doom Eternal/__downloads/494229/tmp/base/package.cfg_diff_777513 2020-10-20T15:36:40Z{Warning} Doom Eternal Install Failed 2020-10-20T15:36:40Z{Info} UI {Info} {Game:51} Client error thrown: (some number).2398 - failed to install. Please check install directory permissions and try again. (showModal: 1, returnToLogin: 0) for cdpId 51 2020-10-20T15:36:40Z{Info} UI {Info} {Game:51} Operation 'installing_update' completed (success: 0) for cdpId 51 2020-10-20T15:36:40Z{Info} UI {Info} {Game:51} Game state changed: 'installing_update' --> 'update_available' for cdpId 51 Looks like my local package.cfg doesnt match the diff file? 0 Share this post Link to post
igg Posted October 20, 2020 Finally found a solution: First I deleted the package.conf and started "Scan and Repair" again. The file was restored but the installation didn't start, same error. Then I cancelled the update and initiated it again (new download). This installation was successful. Looks like the update file (__downloads/494229/tmp/base/package.cfg_diff_777513) was corrupted. Since the update has been re-downloaded 3 or 4 times before I think one of Bethesdas mirrors had a corrupted file. Hope this helps somebody. 1 Share this post Link to post