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game crashes after loading

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Pentium 4 3.00 Ghz
ATI Radeon 9800 pro 128 MB (2 days old)
512 MB ram
Windows XP
Direct X 9.0b

I click on the easiest difficulty and the game will begin to load. once the game finishes loading the game crashes to windows. what gives? I read in another thread someone was having the crashing problem with Doom and Rome total war. I have the same exact problems as him with both of those games. can anyone help?

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