Fonze
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1 2 3 4 (above qwerty, not numberpad) and backslash keys all stopped working on my laptop today... gonna be some rough DM matches for the days to come until I can figure this out, heh.
On-screen keyboard and external keyboards have no problems, drivers updated, uninstalled, and reinstalled, last windows 10 update was 5 days ago... I think it's a hardware issue, but from what/how is a head-scratcher... I didn't drop it, didn't get it wet, and I don't abuse my keyboard.
Here's to hoping Dell's customer support will do me right; very glad I dished out the extra money and sprung for good coverage.
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Conflicting issue here, heh. I wanted to 'acknowledge I've read this and feel bad for you' without really saying anything, as everyone's said everything there is to say, but I don't "Like" the fact your keyboard's broke, so liking it would be... wrong? :P
I guess as a temporary solution pick up a cheap 'n cheerful USB keyboard somewhere?
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Oh no, not Dell... Their customer service is total garbage. You'd be better off buying and installing a new keyboard. Bastards screwed over my brother on his extended warranty - Even though he didn't damage his computer, they refused to cover it.
Next computer you buy, consider not giving Dell your money. :(
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