Single Status Update
I was finally successful in a job application for a Helpdesk support role.
I've been trying to get into IT for awhile now, I think I was aiming too high (going for 2nd/3rd level support). I knew I could do it (I know my stuff and am confident in my abilities), but the prospective employers didn't. Shame it took me a year and a half to realize this.
Although judging by the comments by the recruitment agency, I wont have to do helpdesk for long (maybe six months) and I'll be advancing along the career ladder rather quickly.