Single Status Update
that is a quote we are forced to say every day at our "team meetings"
i work at best buy and that quote refers to shrike, nothing to do with testicles, but involves loss of money in a store. these posters cover almost every wall and has a horrible looking image of a dog that is out of focus and looks like a newb photoshop project.
anyways our manager talks about nothing but shrike and thus hired a ton of new people to help this store, i was one of them. well to tell u the truth, the system sucks. the managers are about as dumb as a box of dildos that are missing batteries.
before i started working i pointed out a damaged laptop, well 2 months later its still there and broken.
I pointed out a deffective security device, on a $2000 projector. After the second time someone did fix that, not a manager though.
Phone system is far beyond FUBAR, ask for a manger or supervisor and u get a janitor or talking monkey of some sorts.
And a very big problem i discovered today. We offer and sell alot of computer stuff and i found that some of it cant even be used in this area. I am talking about cable modems. our advertisement is that set up instore account and get the modem too, go home and its done. well not so easy. infact only 1 of the 6 modems is usable. Time waner will only support their own modems, which are cheap. When i called up to register my mac address they told me this. my thought was "bullshit" never heard of that. so i called around. And even tried sneaky approaches.
so i had purchased a $80 cable modem that was useless in this area, and by that i mean 95% of southwest ohio. Bestbuy has no information about this and so i must tell home office, who doesn't listen to the average grunt, that they will loose a whole shitload of money on this. personaly this is why i hate economics in the US. i smell a backwoods deal that timewaner has made. they claim a BS FCC statment, however the modem i used was of higher quality, had signal filter and was compatible with the network.
so none of these modems will even work in this area, and i can wait to see all the returns we get.
Also what if u want to update to a better modem. you cant, you get stuck with a POS. though the modems get the job done they have there bad points, lack of signal filter is one.
personaly i will have to warn best buy, but i know nothing will happen and it will be one of those "i told you so" moments.
other things i have done
damaged VGA cable, no one replaced the thing, despite the fact i had told them twice about it. I tried to but they got mad and put the old one back on. 3 days later, due to the nasty short in the cable, it killed a $700 monitor.
i cant tell customers that "thats not a good idea" even though it would aviod a return. i cant recomend what i know will work best, only the most expensive.
so what should i do, tell them of their mistake or not tell them. truth is they will not listen. hell cant even get a message around the store with out something wrong.
but hey i did my job so i could give 3/16ths of a rats ass what they do. but due to the cost and disapiontment people will face i will tell them (dont buy that modem)
Sounds like my experiences at Radioshack. Corporate bullshit! I won't even go in to the crap about selling "H.O.T" the "AAA" way, and about SPEED. There are differences, like comission, but it's all the same.
I've always enjoyed best buy in general, but as an employee of RS I was forced to hate them, unless the customer wanted a fridge or a desk... or a wider selection and more diversity in their products.