Single Status Update
Our server is down. It has been since Friday. There were multiple excuses given as to why-- everything from plain old lag to "the registry being wiped clean and we have to rebuild the registry".
I talked to people with names like Yugi and Ivan. They all gave me the same bullshit over a new feature that every big company likes now called Support Chat. Support Chat is a sign of the Apocalypse, in case anyone's wondering.
Late last night an e-mail was sent out to all clients, including us. The owner of the webspace(our provider doesn't even have his own servers) decided to take the $60,000 the company earned over the past few months and run with it. In effect, the servers are shut down, and the company who provded them to us is currently looking for new management. We were forced to find a different host, effectively shutting down our own operations for the time being. We can't so much as retrieve the data and see how extensive the damage is until the server is back up. Our clients are getting frustrated since they haven't been collecting data for the past five days, and we're swamped with support calls-- this'll probably be a huge net loss as we also have sales & presentations lined up and are in the middle of a limited license proposal... fuck, man. Guess where this offshore company is located?
This is a depressing glimpse into offshore laws and repercussions to outsourcing. Hey, wait a minute... if we can't so much as sue them for negligence, it's only fair that they can't sue me for slander when i say the company I'm talking about is called HOSTDEPARTMENT.