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geo

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About geo

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    didn't know being a forum staple was a bad thing

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  1. I'm new to PS3. I'm new to PSN. I subscribed to PS Plus. They give you 'sales.' So one day I just decided that I would buy a bunch of games on sale and since I never had a PS3... it was a lot of games. Kind of like imagine every game you played for 6 years and someone walks in and says I want them all too. Even though I know I'll probably not get to all of them within a year if ever, I still like the feeling of owning them. Just like Steam sales, I'll buy stuff and never play it.

    Then I noticed oh some of the games aren't for PS3, they're for Vita or PSP (even when they have PS3 counterparts, yet the PSP and PS3 versions are different purchases). So I called them and told them I'd like a refund on those games. I never downloaded them and I'm calling them in 5 minutes.

    The person on the phone says I should get a refund in X amount of time.

    They refunded everything.... everything. Not just the PSP games I said I didn't want.... everything. Back on my credit card. The games are still downloaded, they didn't lock me out or anything.

    So should I call them and say no no I just wanted a refund on the PSP games and you guys gave me a refund of what could be considered me winning the lottery? As much as I'd like to say ha ha ha you fools. I'm not sure that I'm happy with that.

    1. Show previous comments  2 more
    2. Gez

      Gez

      I'd contact them again and tell them they even refunded the games you did want to keep.

      I don't think they'd charge you again anyway. They'll probably just answer something along the lines of "thanks for your honesty" and let you keep everything, chalking it as piddling PR costs.

    3. 40oz

      40oz

      Gez said:

      I'd contact them again and tell them they even refunded the games you did want to keep.

      I don't think they'd charge you again anyway. They'll probably just answer something along the lines of "thanks for your honesty" and let you keep everything, chalking it as piddling PR costs.


      I'd second this. It's a kind gesture and I highly doubt the playstation network will be like "wait give us our money back" if they want you to keep supporting them in their highly competitive field. They'll take the loss because it was obviously their mistake.

    4. GreyGhost

      GreyGhost

      geo said:

      They refunded everything.... everything. Not just the PSP games I said I didn't want.... everything. Back on my credit card. The games are still downloaded, they didn't lock me out or anything.

      They're probably waiting for you play some of your ill-gotten gains (preferably something with an online component) so they can send in the copyright cops and maybe scapegoat you for last years PSN hack.

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