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AveryMaurice

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About AveryMaurice

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  1. AveryMaurice

    I pretty much just wanted to cancel my XBL Gold Membership which I previously could do before from their website. I was granted no option to turn off automatic renewal, and the only option I had was to upgrade my account for 60$. I even tried to remove all payment methods from my account just for it to tell me "Error: Payment method in use", no shit its in use, thats why I dont want it enabled.

    Anyways, turns out now if you want to cancel your gold account you must call support and wait on hold for 2 hours now to "verify some information", long story short I will be getting a charge next month for a service I'm not even using, even though I canceled my account.

    1. Show previous comments  8 more
    2. DuckReconMajor

      DuckReconMajor

      Well I seem to be able to do it on both the Xbox and the site but I'm not sure because I don't have automatic renewal enabled.

    3. AveryMaurice

      AveryMaurice

      DuckReconMajor said:

      Well I seem to be able to do it on both the Xbox and the site but I'm not sure because I don't have automatic renewal enabled.

      Yeah, they only don't let you change it if automatic renewal is enabled for some reason. The automatic renewal option is stuck to "On".

    4. Sporku

      Sporku

      Unless they changed it, there's a way to disable automatic renewal from the XBOX.com website. Though from what I recall they try really hard to try and get you not to by showing some really annoying ads or some such crap.

      It kind of reminds me of the horror stories of people who have tried desperately to cancel their AOL accounts... though I guess if you OPENED an AOL account in the first place, you probably deserve it.

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