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Problem installing ROE: Unhandled exception

First of all, the ROE autorun fails to initialize. When I manually start the setup program, it at first seems to load up fine, presenting a language selection screen. After selecting a language, the setup program initializes...

...then I receive the following error:

Unhandled Exception

Error Number: 0x80040702
Description: Failed to load DLL: cdkey
Setup will now terminate.

Thanks in advance for any advice,

Strategist

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Looks like a problem with your CD-key. Maybe you've been mucking around with your Doom3 copy? In that case, re-install Doom2 then install ROE on top of that.

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I mean, if you've installed other add-ons it might have been mucking around with your Doom3 cdkey stuff. To make sure, re-install a fresh copy.

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The problem is likely one of the following:

1. Bad CD. Try installing it on a friend's machine to see if it works. If not, have it replaced.

2. Problems with the windows registry or InstallSheild itself. Unfortunately I dont have a solution for this. You could try various registry "repair" programs available online but I cant guarantee that they'll work. It may be something as simple as reinstalling both doom3 and then roe, or it may be as bad as reverting windows to a previous restore point or even formatting the system.

You might want to email activision's tech support about this one. They may know of a workaround. For example, other programs that experience this error during installation can sometimes circumvent it by copying the offending DLL (cdkey.dll, in you situation) into windows/system32. I have no idea if that would work in this case. And it would still just be a workaround that doesnt address the underlying problem.

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I think I had a problem similar to this one before. Amaster suggested that I nuke the whole Doom3 folder (save your saved games though, if you wish) and then reinstall both games right in a row. It worked great for me.

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