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Do the silver "grilles" on earphones do anything?

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I'm pretty sure that the grill protects the speaker cone from damage. Then again, I could be mistaken.

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I assume you bought the IEM version (Beats Tour). My advice is to send them back and change them for some real IEMs. Beats' sound quality is garbage for the price they cost.

If you need help choosing a new pair, feel free to send me a PM. I have plenty of experience with in-ear monitors.

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